How do I uninstall Webex Productivity Tools?
How do I remove Productivity Tools from my Windows computer?
Using Firefox’s address bar to clear camera or microphone permissions for a site Click the Site information icon that displays in the address bar on the left. Any relevant permission statuses for the current site are displayed in the Permissions section of the Site Information drop-down panel.
- Sign in to Webex Teams for group chat, video calling, and sharing documents with your team. It's all backed by Cisco security and reliability.
- The Firefox Browser blocks most trackers automatically, so there’s no need to dig into your security settings. Firefox is for everyone Available in over 90 languages, and compatible with Windows, Mac and Linux machines, Firefox works no matter what you’re using or where you are.
- Reopen Firefox, and go back to the Extension tab as shown in the steps above. Still on the Extensions tab, Enter in Cisco Webex in the upper-right search box. Click the Cisco Webex Extension link, then click the + Add to Firefox button. Select Add on the confirmation box.
How do I remove Productivity Tools from a Mac?
Note:
- You must close Outlook, Internet Explorer, and Word, Excel and PowerPoint to successfully uninstall Productivity Tools.
![Firefox Firefox](/uploads/1/1/8/9/118987430/914032027.jpeg)
To uninstall Webex Productivity Tools:
Windows 10
- Open the Start menu.
- Click Settings.
- Under Windows Settings, click Apps.
- Scroll down the list of Apps, and click on Webex Productivity Tools.
- Click Uninstall.
- Click Uninstall again on the confirmation pop-up.
- Follow the prompts to complete the uninstall.
Apple Mac
- Open Finder.
- Click on Applications.
- Open the Webex folder.
- Open the Productivity Tools folder.
- Click Uninstall.
- Enter an Administrator password if prompted.
The Productivity Tools installation package has an uninstall utility.
To uninstall Productivity Tools:
- Download the WBS MSI package, manually install on a PC.
- Go to the target installation folder (default path C:Program Files (x86)WebexProductivity Tools) and copy PTUninstaller.exe.
- Distribute the PTUninstaller.exe file to any PC which needs to uninstall previous versions of Productivity Tools.
- End any process from the following list:
Browser | IBM Notes |
firefox.exe | NLNOTES.EXE |
iexplore.exe | NOTES.EXE |
NOTES2.EXE | |
ntaskldr.EXE CdzSvc.exe' | |
Cadenza.exe |
- Run the command line PTUninstaller.exe /ManualUninstall.
Download the Webex Client
How do I install the Meeting, Event, Training or Support Manager?
How do I setup the Meeting Manager?
How do I install the Webex Client for Mozilla Firefox or Google Chrome?
How do I download and run the .MSI installer for Webex?
Classic View Deprecation for Meetings
Starting with the September 2020 (40.9) update, we will be deprecating our Classic View portal for all Webex Meetings capabilities. Customers will continue to have access to the Webex Events and Webex Training capabilities, however they will no longer be able to access their Webex Meetings-specific functions through the Classic View interface. See details for What's Supported in Modern View.
Note: In Webex Business Suite (WBS) 33.2 and later, the Cisco Webex Meetings Desktop App replaces the earlier Webex Meetings clients and Productivity Tools. For info, see: Cisco Webex Meetings Desktop App
For help installing the integrated Desktop App, see: Download and Set Up the Cisco Webex Meetings Desktop App
IMPORTANT:
Starting with the September 2020 (40.9) update, we will be deprecating our Classic View portal for all Webex Meetings capabilities. Customers will continue to have access to the Webex Events and Webex Training capabilities, however they will no longer be able to access their Webex Meetings-specific functions through the Classic View interface. See details for What's Supported in Modern View.
Note: In Webex Business Suite (WBS) 33.2 and later, the Cisco Webex Meetings Desktop App replaces the earlier Webex Meetings clients and Productivity Tools. For info, see: Cisco Webex Meetings Desktop App
For help installing the integrated Desktop App, see: Download and Set Up the Cisco Webex Meetings Desktop App
IMPORTANT:
- Each meeting client is specific to the Webex Service and Page Version being used. Because of this, Cisco cannot provide a single Download link that will address the needs of every user that is downloading a client. Follow the steps in this article to download the Webex Client on the site you will be joining or hosting a meeting from.
- For users on WBS 39.8 and later, if you clear cookies in Chrome, Safari, or the Firefox browser, you may see the install screen the next time you join a meeting from the browser even if you already have the Cisco Webex Meetings Desktop App installed on your computer. Select Install to launch the Desktop App.
Some of the names of the links in this article may vary, based on Webex version differences.
To set up the Webex client on your computer:
Automated Installer (no admin rights required)
![Webex Webex](/uploads/1/1/8/9/118987430/692189750.png)
- Browse to your Webex web site in Classic view. (Example: SITENAME.webex.com)
- From the upper navigation bar, click the tab you wish to install the software for. (Example: Webex Meetings, Webex Events, Webex Training, Webex Support)
- From the left menu, click Set Up.
- Click on the name of the Webex service type you wish to install. (Example: Webex Meetings, Webex Events, Webex Training,Remote Support)
- Click on the Set Up button that appears on the next page.
The selected Webex software will install automatically.
- Once Setup is complete, click the OK button.
Manual Installer (Requires admin rights) - Webex Meetings only:
- Browse to your Webex web site in Classic View. (Example: SITENAME.webex.com)
- From the upper navigation bar, click the Webex Meetings tab.
- Click on Support in the left navigation bar.
- Click on the Downloads link.
- In the Webex Meetings Desktop App section, select your your operating system from the drop-down menu.
- Click on the Download button.
- In the window that appears, Save the file to your desktop.
- Double-click the downloaded file and follow the on-screen prompts to complete the installation.
Webex Firefox Audio
- Browse to your Webex web site in Classic view. (Example: SITENAME.webex.com)
- From the upper navigation bar, click the Webex Events or Webex Training tab.
- Click on Support in the left navigation bar.
- Click on the Downloads link.
The Webex Events or Webex Training Downloads page appears.
- In the Webex Events or Webex Training section, select your your operating system from the menu.
- Click on the Download button.
- In the window that appears, click on the Save File / Save button.
- Browse to your Webex web site. (Example: SITENAME.webex.com)
- From the upper navigation bar, click the Webex Support tab.
- Click on Support in the left navigation bar.
- Click on the Downloads link.
- In the Support Manager section, click on the Support Manager for Windows link.
- In the window that appears, click on the Save File / Save button.
Webex Firefox Extension
Webex client for Mozilla Firefox or Google Chrome:- To Manually Install Cisco Webex for Google Chrome, see: Manually Install Cisco Webex for Google Chrome
- To Manually Install Cisco Webex for Mozilla Firefox, see: Manually Install Cisco Webex for Mozilla Firefox
Webex Client for mobile apps:
Webex Firefox Addon
- Installer for Apple iOS: https://itunes.apple.com/us/app/cisco-webex-meetings/id298844386?mt=8
- Installer for Android: https://play.google.com/store/apps/details?id=com.cisco.webex.meetings&hl=en